• RecordNumber
    2029
  • LC Class
    HF
  • LC Number
    5415.5
  • LC CutterNumber
    .C76
  • Dewey Class
    658
  • Dewey Number
    .8
  • Dewey Date
    /12
  • Author

    Cron, Rodney L., 1922-

  • Title

    Assuring customer satisfaction

  • Author Statement
    [by] Rodney L. Cron
  • Publication
    Van Nostrand Reinhold Co.
  • Publication Year
    [1974]
  • Collation
    xii, 364 p., illus., 23 cm
  • Subject

    Consumer satisfaction,Customer relations

  • Holding Info.
    0442217544
  • DocumentNumber
    2705
  • SubTitle
    ;a guide for business and industry
  • Biblography
    Includes bibliographical references.
  • BL
    BL