RecordNumber
2029
LC Class
HF
LC Number
5415.5
LC CutterNumber
.C76
Dewey Class
658
Dewey Number
.8
Dewey Date
/12
Author
Cron, Rodney L., 1922-
Title
Assuring customer satisfaction
Author Statement
[by] Rodney L. Cron
Publication
Van Nostrand Reinhold Co.
Publication Year
[1974]
Collation
xii, 364 p., illus., 23 cm
Subject
Consumer satisfaction,Customer relations
Holding Info.
0442217544
DocumentNumber
2705
SubTitle
;a guide for business and industry
Biblography
Includes bibliographical references.
BL
BL