Author :
Tenner, Arthur R
Title :
Total quality management
Author Statement :
Arthur R. Tenner, Irving J. DeToro
Publication :
Addison-Wesley
Collation :
xvii, 266 p.: ill.; 24 cm
Subject :
Total quality management
ADDED ENTRIES :
DeToro, Irving J
Holding Info. :
0201563053
SubTitle :
: three steps to continuous improvement
Biblography :
Includes bibliographical references and index
