Author :
Zikmund, William G
Author Statement :
William G. Zikmund, Michael dיAmico
Publication :
South-Western College Pub.
Collation :
xxxiii, 689 p. col. : ill., col. maps ; 29 cm
ADDED ENTRIES :
DיAmico, Michael ,
SubTitle :
creating and keeping customers in an e-commerce world
Index :
Includes bibliographical references (p. 660-669) and indexes