توصيفگر ها :
فرهنگ سازماني , بهبود فرهنگ سازماني , تحليل مضموني , تحليل آماري , آناليز واريانس , آزمون تي
چكيده انگليسي :
Abstract
This study addresses the critical issue of evaluating the organizational culture of Mobarake Steel Co., Isfahan, and identifying the indicators and components that require improvement. Organizational culture, as a set of shared values, norms, beliefs, and behaviors within an organization, plays a fundamental role in strategic success, employee satisfaction, productivity, and organizational agility. Given the challenges faced by Mobarake Steel Co., including weaknesses in communication patterns, a lack of transparent mechanisms for knowledge transfer, and deficiencies in employee motivation, this research aimed to analyze the current situation and provide a structured program for improving these conditions.
The research adopted an exploratory mixed-methods approach (qualitative-quantitative). In the qualitative phase, to identify and define the components of organizational culture from the perspective of managers and experts, in-depth and semi-structured interviews were conducted with 12 specialists and experts from Mobarake Steel Co., Isfahan. The data from this phase were processed using thematic analysis and coding. In the quantitative phase, the views of managers regarding the experiences gained from the first phase were initially examined. Subsequently, for the final evaluation of the organizational cultureʹs status, data were collected from 72 employees (including managers, heads, experts, and supervisors) of Mobarake Steel Co., Isfahan, using a census method and a researcher-made questionnaire. This part of the research was descriptive-survey in nature.
Data analysis was conducted using SPSS software at two levels: descriptive statistics, including frequency, mean, variance, and standard deviation, and inferential statistics, including one-way ANOVA and independent t-tests. The qualitative section identified 11 components of organizational culture. The gap analysis results revealed that some indicators, such as Generation Z management, flexible opportunities for Generation Zʹs time management and workspace, a happy and stimulating work environment, opportunities for employee participation in process improvement and profitability, innovation and transformation in the organizational environment, and the organizationʹs continuous inclination towards technology and innovation for performance improvement, had significant gaps and were in an unfavorable state, requiring immediate intervention. In contrast, indicators such as the institutionalization of ethical codes and a sense of belonging were in a favorable state.
Finally, the research concludes by designing a two-phase program to reform the organizational culture, first addressing high-gap challenges and then consolidating strengths. Emphasis was also placed on the necessity of active participation from senior organizational leaders in this process, utilizing agile tools, and establishing continuous evaluation systems to measure the effectiveness of changes. This study demonstrated that through scientific and precise evaluation, organizational culture can be purposefully enhanced and transformed into a sustainable competitive advantage for the company.